Questions about your stay

Yes, since June 11, 2025, this has been possible. There is one fast charger and several slow chargers available for your convenience on our premises.

✨ Two worlds, one unique experience! ✨
Les Jardins de Durbuy 🤝 Durbuy Greenfields
Together we’re stronger 💪

Book your stay at Les Jardins de Durbuy and enjoy one free day of access to all that Durbuy Greenfields has to offer 🌴☀️ – normally exclusive to their own guests, but now available to you too!

⏳ Valid only in June, July, and August
🎟️ Just show the correct voucher

📲 To receive your voucher, send a WhatsApp message to +32 471 12 04 38 with your booking number.
🖨️ You can either print the voucher or simply show it on your phone at the Greenfields front desk.

Experience the best of both worlds! 💚
#DurbuyMagic #GreenfieldsExperience #LesJardinsDeDurbuy

Yes, of course! Our chalets are spread out across the entire domain, but we do have several chalets located next to each other. This way, you and your friends can enjoy a great holiday together while each having your own chalet and privacy.

Below you will find the park map. The chalets with the chalet number indicated can be rented through Les Jardins de Durbuy.

Les Jardins de Durbuy is a family park where everyone is welcome. Some rules have been set to live together in harmony. By staying in our park, you accept these rules.

• Noise at night:
  • At 10pm we ask you to turn off the music and return to quiet.
  • At 11pm we ask for TOTAL silence outside.
• Fireworks are forbidden
• Barbecuing in front of your chalet is not allowed. If you wish to barbecue, please use the barbecue area provided for this purpose.
• Departure of your chalet at 10:00 am at the latest. The chalet must be cleaned, the garbage deposited and the sheets and towels returned to the reception. You must also ensure that you do not leave any dirty dishes behind and that you have emptied the dishwasher.

Regular cancellation policy :

Fully Flex:

• Free cancellation 72 hours prior to arrival (expected arrival time 3:00 pm).
• In case of late cancellation or no-show, a cancellation fee will be charged for the reserved nights.
• Group reservations (3 rooms or more): Free cancellation 5 days prior to arrival (expected arrival time 3:00 pm).

Non Refundable

• Non Refundable, 100% of the cost of the stay will be charged on the day of booking.
• In case of cancellation or no-show, there will be no refund.

Additional cancellation policy for Corona:

If 14 days prior to departure, your trip meets one of these conditions:

• There is a ban on non-essential travel.
• The area/country where you live is closed.
• The vacation park is closed due to corona.

In this case, you can then rebook on another date at no charge. This is possible with the Fully Flex and Non Refundable choices.

Yes, this is possible. The best thing to do is to contact the reception on the day of your arrival at +32 86 21 27 39. The reception will give you a code with which you can retrieve your key in a locker after opening hours.

Barbecuing on your terrace next to your chalet is not allowed. However, you can barbecue on the common barbecue area, where picnic benches and barbecues are available. You can hire a barbecue grill at the reception desk for €5.

You can book a babycot through us.

Bed sheets are included in the total price and are therefore mandatory. The towels package and the dish towels package are optional at the time of booking.

The playgrounds, trampoline, soccer field, basketball court, ping-pong tables and swimming pool are free of charge.

The use of the tennis court and all tennis equipment is subject to an additional fee.

The swimming pool is open every day from 10 o'clock untill 17 o'clock.

On December 25 and January 1, the pool is closed.

Dogs are allowed in the "traditional" and "comfort" chalets.

In the "luxury" & "theme" chalets, dogs are not allowed.

There is an extra charge of 5 € per night per dog.

A maximum of 2 dogs per bungalow is allowed.